by Dean | Jun 29, 2022 | customer retention
Help from the master himself. Customer retention is easier and far more valuable than finding new ones. A 4 minute...
by Dean | May 25, 2022 | Best Practices, Small Business, Website, Website Accessibility
Recently, I gave a Google presentation that included information on website accessibility and your potential customers who may need accommodations due to a disability. In this blog, I’ll give a brief overview and highlight some of the main points that would help make...
by Dean | Apr 22, 2022 | Accounting, Appointment Scheduling, Best Practices, Invoicing, Recurring Emails, Small Business
Regardless of your business size, if you need to schedule appointments, send invoices, or send recurring emails and reminders, I have found three great applications to save you time and money. WAVE Financial, Calendly, and Right Inbox are three applications I use to...
by Dean | Mar 20, 2022 | Best Practices, brand identity, branding, graphic design, Homepage, Landing Page, Social Media, Website
Your homepage is the virtual front door to your business. Like a brick-and-mortar store, you want customers to feel welcomed and encouraged to come in. The design of your website should reflect the personality of your business, and certain features on your homepage...
by Dean | Feb 16, 2022 | Customer Service, Website, Website Maintenance
Your website is an investment in your business and a vital tool for your customers. In order to protect this valuable asset, I recommend the following five key features to keep your website active and accessible. Keep Your Domain Private Domain Privacy protects your...